Return & Refund Policy

At Fluxus, we want you to be completely satisfied with your purchase. Please read our return and refund policy carefully:

1. Returns

1.1 You may request a return within 7–14 days of receiving your order.
1.2 To be eligible for a return, the product must be:

• Unused and in the same condition as received

• In the original packaging

• Accompanied by the receipt or proof of purchase
  1.3 Certain items such as [personalized/customized products, undergarments, or sale items] may not be eligible for return.

2. Refunds

2.1 Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund.
2.2 If approved, your refund will be processed to your original payment method within 7–10 business days.
2.3 Shipping costs are non-refundable, except in cases of damaged or defective products.

3. Exchanges

3.1 Exchanges are only available for defective or damaged products.
3.2 If you need to exchange a product, please contact us at [Insert Email] within 7 days of delivery.

4. Damaged or Incorrect Items

4.1 If you receive a damaged or incorrect product, please contact us immediately with your order number and photos of the item.
4.2 We will provide a replacement or full refund, including shipping charges.

5. How to Return

5.1 Contact our support team at [fenilantala44@gmail.com] to initiate a return.
5.2 Pack the product securely in its original packaging and include the receipt or proof of purchase.
5.3 Ship the product to the address provided by our support team.